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Artwork Checking Report Help

If your artwork checking report indicated your graphics weren't workable, please see below for how best to resolve your issue. Click the Failure or Warning in the table below to be taken to it. 

FAILURES   WARNINGS
Fonts   Resolution Check
Linked Images   PANTONE® Colors
Templates   Type
    Artwork Quality

 

Click the  icon to watch a video showing how to resolve the indicated failure or warning.

Failures

These are errors that will need to be fixed before your project can be printed.

  1. Fonts
    Failure Message: Some fonts used in the artwork are not outlined. Please outline all fonts before submitting artwork.
 

Click on the design program you are using.

    1. Illustrator Outlining fonts in Adobe Illustrator Tutorial
    1. Photoshop
    1. InDesign Outlining fonts in Adobe InDesign Tutorial
    1. Corel
 
  1. Linked Images
    Failure Message: Artwork is missing linked image files. Please embed all linked images before resubmitting artwork.
 

Click on the design program you are using.

    1. IllustratorEmbedding Images in Adobe Illustrator Tutorial
    1. PhotoshopEmbedding Images in Adobe Photoshop Tutorial
    1. InDesign
    1. Corel
 
  1. Templates
    Failure Message: Artwork was not on correct template. Please use a provided template and ensure that all artwork is placed on and fits within the limits of the template. Please do not change the "Artboard" or "Canvas" size of the template.

    Failure Message: Artwork was not on a template. Please use a provided template and ensure that all artwork is placed on and fits within the limits of the template. Please do not change the "Artboard" or "Canvas" size of the template.
 
    1. Templates



Warnings

These are errors that should be addressed before your project goes to production.

  1. Resolution Check
    Warning Message: Provided artwork, or elements in the artwork, fall below our minimum suggested resolution for digital chemical dye printing, but can still be printed. Prints may appear blurry or pixelated so for higher print-quality please upload artwork with at least 360 dpi. If your original image falls below the required 360 dpi, changing it to 360 dpi in Photoshop® will not improve the print quality. Complaints based on this warning will not be accepted.

    Warning Message: The resolution of your artwork is in question. Please review what your artwork will look like in full size.

    Warning Message: Provided artwork, or elements in the artwork, fall below our minimum suggested resolution for UV printing, but can still be printed. Prints may appear blurry or pixelated so for higher print-quality please upload artwork with at least 800 dpi. If your original image falls below the required 800 dpi, changing it to 800 dpi in Photoshop® will not improve the print quality. Complaints based on this warning will not be accepted.
 

Click on the design program you are using.

    1. Photoshop
    1. InDesign & Illustrator

  1. PANTONE® Colors
    Warning Message: PANTONE® color(s) were detected. An attempt to match these colors will be made. Due to the limitations of digital printing, some PANTONE® colors cannot be matched with 100% accuracy.

    Warning Message: Your artwork contains PANTONE® color(s) that cannot be accurately color matched. We only attempt to match PANTONE® colors with the suffix C (Coated), U (Uncoated), CP (Coated Process), or UP (Uncoated Process). Please ensure all PANTONE® colors match above types if you would like them color matched. When designating PANTONES, please be sure to use the following naming convention: PANTONE (PANTONE® Number) (Suffix). Examples: PANTONE 185 C, PANTONE Red 032 C

    Warning Message: The PANTONE® color(s) referenced in your artwork cannot accurately be reproduced. Due to the limitations of CMYK color space, we cannot guarantee a close match to the color(s) that you defined in your artwork. For CMYK color simulation, please reference a PANTONE® Color Bridge book. Color deviations as a reason for complaint will not be accepted.
 

Click on the design program you are using.

    1. Illustrator
    1. Photoshop
    1. InDesign
    1. Corel
  1. Type
    Warning Message: Some of your type was not within the safety area and may get cut off. Please position all important design elements and text within the gray image safety line. Complaints based on this warning will not be accepted.
 
    1. Image Safety Lines

 

  1. Artwork Quality
    Warning Message: Elements in the artwork are low quality for the current resolution. This may cause these elements to print blurry or pixelated. Please review proof closely to check for blurry or pixelated elements. Note: Simply raising the resolution of a low quality image in Photoshop® will not improve the print quality.
 
    1. Artwork Quality
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