When using our website, you use features of services that permit you to enter personal information. This includes your name, email, address, payment information, as well as any personal information that you might willingly provide on any artwork you create and submit for production. We also collect non-personal information about your interactions on the website. We use Google Analytics and information from other web analytics services, including social media, to track information such as IP address, time of visit, return visits, pages viewed, and conversions.
Personal information collected is used to facilitate the production and delivery of products you order, to alert you of changes to your orders, delivery dates, artwork status, new products or services, or other information you agreed to receive. Non-personal information is used to measure and analyze website usage for the purposes of logging and reporting errors, optimizing the user experience, and continuing to develop new products and services to better serve you.
We may share the information collected with third parties to perform services on our behalf such as content management, marketing, analytics, technical integration, customer service, and if required by any court orders or legal audits. Personal information is used in cases of credit card processors, shipping carriers, and other such services that facilitate order fulfilment and payment, or for services that facilitate communication with you such as our email provider.
All data transmitted on our site is secured by industry-standard encryption technologies. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you on our site.
You may choose not to provide personal information; however, it may not be possible to complete the order process. If you do not wish to be contacted about order status updates or other notices, you can adjust your notification preferences under your account section on our website. If you wish to opt out of other forms of communication, you can contact customer service.
If you wish to have your information removed from our list at any time, please contact us by phone or email. Upon request, we provide site visitors with access to transaction information (for example: dates on which customers made purchases, amounts and types of purchases) that we maintain about them. Customers can access this information by sending a formal letter to our mailing address. If the information provided appears to be wrong, please contact customer service.
If you sign up for our newsletter, you will receive our newsletter via email. If you wish to unsubscribe to the newsletter, please use the unsubscribe link at the bottom of the email or contact customer service.
Occasionally, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will only use the new policy for data collected from the time the policy changed and forward.