Free Design Services
We'll help prepare your artwork for your Vispronet order.
Our in-house graphic design team can help turn your ideas, logos, photos, and other artwork into print-ready designs. Simply select Free Design Services when choosing a design method for an eligible custom product. You can upload your files and provide instructions directly through our website.
What's Included?
Sketch Layout to Design
Tell us how you'd like your design arranged, and our graphic designers can create the layout for you.
Logo Recreation
Send us what you have and we'll prepare it for printing so it looks as clean and sharp as possible. If your artwork needs more extensive work, we'll let you know and work with you to find the best option.
Photo Retouching
We can make basic adjustments to photos, such as color correction, blemish removal, and background removal.
Reasonable revisions are included with our free design services. The number and scope of revisions may vary depending on the complexity of the request.
How It Works
Choose Free Design Services
Select this option when picking a design method for a product.
Upload Your Files
Upload the images, artwork, files, and instructions about what you'd like us to create.
Response within 1-2 Business Days
Our design team will respond within 1-2 business days with a design for your review.
Checkout
Your finished design is added to your cart & ready to checkout.
Please Note: Design requests are managed through your customer account or the cart page. Use the Chat Log button to communicate with our design team. The Chat Log is not an instant-messaging service, and responses may not be immediate.
What Are the Limitations?
Low Resolution to High Resolution
Low-resolution artwork cannot generally be converted into true high-resolution artwork without recreating or substantially modifying the original design. This may not be possible for photographs. Our designers will use the files provided and may recommend a different file when necessary.
Copyrighted Works
Our designers can work with artwork and other files provided by the customer. We do not obtain copyrighted images, logos, or other third-party artwork on a customer's behalf. Customers are responsible for obtaining any permissions or licenses required to use artwork they provide to us.
Complex Logo Creation
Creating a completely new or highly complex logo can require substantial design time and may fall outside the scope of our free design services.
Pantone Color Matching
Pantone color matching is not included with our free design services. You may provide a Pantone colors with your artwork or instructions and we will select colors as close as possible.
Scope of Free Design Services: Our free design services are intended to help prepare artwork for products purchased from Vispronet. They are not intended to provide unlimited custom graphic design, branding, or logo-development services. We may use our discretion in accepting labor-intensive requests based on the complexity of the request and the associated order.
Please contact us by calling 877-822-0201, emailing info@vispronet.com, or live chatting with a sales representative if you have questions about our design services.
How Do I Approve My Order?
Before your custom product goes into production, you will have an opportunity to review and approve your artwork proof. Carefully review the proof for spelling, images, colors, dimensions, placement, and other details before approving it for production.
Step 1: Receive your design:
When the graphic artist is finished creating your design, you will be sent an email. Click the link in the email to view your design.
Step 2: Review Your Design
Review the design carefully. If you would like changes, use the Message option to send your requested changes to our graphics team. If there are no changes to your design, click the Finish button in the top right-hand corner. Click the Accept button to continue.
Step 3: Receive a Final Proof via Email
After your design is prepared and your order is ready for proofing, you'll receive a final proof for approval. Please allow a minimum of 2 businesses hours for proof processing.
If you have not yet completed checkout, you must complete your order before the proof can proceed.
Step 4: Check & Review Your Proof
Carefully review your final proof.
Step 5: Approve to Print
If there are no changes, you are ready to approve your proof. Log in to your account and click the Approve to Print button. Your order is now scheduled for production!
Frequently Asked Questions
What do I need to do to get free design services?
When you are finished configuring your product and click the “Proceed to Artwork” button, a menu will appear asking you to select a design method. Under the “Free Design Services” option select "Get Started" and fill out the form with your information. On our form, you can upload any artwork or photo files that you want us to include in the template. There is also a text box for you to include any specifications you want us to follow. When you are done filling out the form it will send your request to our designers. Please allow 1-2 business days for them to process.
Can you use a specific font?
We have a large catalog of fonts to choose from when designing your artwork. However, if you request a specific font that we do not have, please send us the .ttf or .otf font file and we will use it in your design. Click here to upload a font file. Be sure to include your Design ID# number in the message box so that it goes to the correct department.
When can I expect to receive my design?
You can expect a response from our design team in 1-2 business days. They will send you a design for you to review before we process the file for production. If you would like to make changes, let us know.
What products do you offer this service for?
We offer free design services for most of our custom printed products. This includes tent canopies, table covers, banners, trade show displays, feather flags, and much more.
Do you use stock photos for your custom designs?
Our graphic designers use the photos and logos you provide. If you want us to use stock photos, you should include the file on the form.
Can I get your team to create a logo for me?
Our design team can make reasonable modifications to existing logos and artwork and can create simple artwork elements as part of preparing your product design. Completely new or complex logo development may fall outside the scope of our free design services. If you have a specific request, our team can determine whether it can be accommodated.
What do you mean by “vector”?
Vector is a specific design term referring to an image that can be scaled to any size without ruining the graphic. These types of images are popular for printing because they come out looking crisp and clean rather than blurry. Vector file types include EPS, SVG, and AI.
A raster-based image can be placed inside an AI file but this does not make it vector artwork. A raster-based image placed into a vector format file will still contain resolution and cannot be scaled without quality loss. A comparison image of a logo created in vector and raster format is below.
Note: Graphics must be created in vector format using a professional design program such as Adobe Illustrator. Placing a raster image into Illustrator and saving it as a vector file (.eps, .ai, or .svg) will not make it a vector file.
